Privacy Guarantee

James Wiltshire Pty. Limited is a signatory to the General Insurance Information Privacy Code, an industry code approved under the Privacy Act. The aim of the code is to ensure the protection of personal information held by us.

Personal information is information or an opinion about an individual whose identity is apparent or can be reasonably ascertained from the information provided. We hold only that personal information necessary for us to assess and manage your general insurance policy, including any claim that may be made under that policy.

When processing your application for insurance, personal details are collected such as name and address and details of the property being insured. If necessary, details of your finances or the names of other people who are covered under the policy will also be collected. These individuals may include other drivers of the vehicle, your partners in business or travelling companions.

We may pass this information on to your insurers and our agents or contractors such as loss adjusters, risk managers and others who may be involved in handling your insurance requirements or claims.

If you do not provide the requested information, your proposal may not be accepted, we may not be able to administer your policy and you may be in breach of your duty of disclosure.

Our aim is to always have accurate and up to date information. When you receive policy schedules, renewal notices, or other documents from us, you should contact us if the information is incorrect.

As part of our ongoing service to you, we will be keeping you up to date with the latest insurance products, advice on financial services, risk management, premium funding and other areas that are likely to be of interest to you. If you do not wish to receive from us any of this important information, you may write to us and request that we take you off our mailing list. If we do not get such a request from you in writing, we will continue to keep you informed.

If you would like a copy of our Privacy Policy or would like to seek access to your personal information please contact us. Contact details are:

Privacy Officer
James Wiltshire Pty. Limited
PO Box 2582
Cheltenham VIC 3192

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